Delivery + Returns
Your online order will be accepted once we have received payment in full. Your items will then be dispatched + you will receive an email to track your order.
- We have a flat delivery rate of $7.50 including rural locations + Waiheke Island
- In most cases your order will be shipped in 1-2 days + delivery can take between 3-5 working days depending on your location
- We partner with Post Haste who deliver Monday to Friday + all of our orders are sent on a tracked, non-signature delivery service. If you would like signature required or have special delivery instructions please leave us a note when checking out
- Shipping to Australia is $20
- We're not currently offer shipping to any other countries
- Lactation bars - We make no claims or promises that our products will increase your breast milk supply + therefore no refunds or replacements will be given if you are dissatisfied with your breast milk production. However, we pride ourselves on high standards + quality products, should you feel that our products are not up to standard we will willingly replace or refund those items but you must provide evidence of the product, including its packaging as well as your purchase location.
- Workshops - All payments are non-refundable except for pregnancy related medical reasons you're unable to attend your session - in which case a full refund will be provided minus a $25 admin fee. Please notify me if you're unable to attend 48 hours prior to the workshop commencing. If the workshop doesn't fill + there aren't enough participants for the workshop to go ahead you will be notified 48 hours prior to your session + will be offered a spot at a future session, access to our online workshop or a full refund. Should you choose to take the workshop online you will be reimbursed the price difference.